Hilton has collaborated with Be My Eyes to enhance accessibility for blind and low-vision hotel guests. Through the Be My Eyes app, users can connect with sighted volunteers and companies via video calls to assist with navigating spaces and completing tasks. By selecting the Hilton brand they are staying at in the app’s service directory, users can access dedicated teams at the chain for assistance with various tasks within the hotel. This partnership covers Hilton brands in the US and Canada, including Waldorf Astoria, Conrad, DoubleTree by Hilton, and Hampton by Hilton. Hilton and Be My Eyes previously worked together to train the Be My AI language model using GPT-4 to improve object recognition in Hilton hotel rooms and aid users in understanding text from items like menus and toiletry bottles.
